Warranty

At Tokari, we strive to provide our customers with high-quality products backed by reliable warranty services. Below are the warranty policies for different brands available on our platform.

Logitech & Redragon

For all eligible Logitech and Redragon products, we provide a local product warranty. If you encounter any issues, you can have your product replaced or repaired at the brand’s official service center by presenting the original invoice from Tokari.

Warranty Terms:

• Warranty applies only to products covered under the brand’s official warranty policy.
• All replacements or repairs must be processed through the brand’s authorized service center.
• The original purchase invoice is required for any claims.
• Warranty duration varies based on the brand’s specific policies.

Hottu

Hottu offers a one-year replacement warranty on all products, except for handfrees. This warranty is non-transferable and applies only to the original purchaser.

Product Replacement Policy:

• If a product is found defective, Hottu will replace it after verification.
• The replacement warranty continues from the original purchase date and does not reset upon replacement.
• In case a product is out of stock, a similar model may be offered as a replacement. No refunds or gift cards will be provided.

Warranty Limitations:
The warranty does not cover:

• Damage due to misuse, accidents, or neglect.
• Unauthorized repairs or modifications.
• Damage caused by natural disasters (floods, earthquakes, lightning, etc.).
• Normal wear and tear from regular use.

SPACE

SPACE offers a 7-day checking warranty for all products. If you receive a damaged product, we will exchange it at no cost, including delivery. If the product is not damaged but you wish to exchange it, delivery charges will be covered by the customer. No cash refunds are available.

Additionally, SPACE products come with a 6-month to 1-year warranty against defects in materials and workmanship. Warranty claims can be processed through:

• Online support team
• The store where the purchase was made
• SPACE Customer Care & Display Centers

Samsung

For Samsung phones, we offer the official Samsung warranty. All claims and repairs should be processed through Samsung’s authorized service centers as per their warranty terms.

For any warranty-related inquiries, please contact Tokari customer support or visit the respective brand’s official service center.